Tennis Coaching Sessions

Cancellation Policy

Payment Policy Timely Payments: Membership or session fees must be paid by the due date. Automatic Renewal: Monthly memberships renew automatically unless canceled; payment method on file will be charged. Late Payments: Services may be suspended if payment is late; a fee may apply. Access is restored once payment is processed. Refunds: All sales are final unless a specific program states otherwise. Exceptions may be considered for serious circumstances (e.g., severe illness or death in the family). Account & Service Usage Personal Use: Accounts, services, and training plans are for individual use only; sharing access may lead to termination without refund. Prohibited Activities: No unlawful, fraudulent, or malicious use. Content Ownership: All materials remain the coach’s intellectual property; reproduction or redistribution is prohibited. Liability: Clients participate at their own risk and accept responsibility for their health and safety. Privacy Policy We collect personal details for personalized coaching and may share them with trusted partners when necessary. Data is stored securely and handled in compliance with data protection laws. Communication Policy Channels and response times (typically within 48 business hours). Cancellation, Rescheduling & Make-Up Sessions Personal Training: Cancel at least 24 hours in advance to avoid charges. Make-up sessions are offered if notice is given at least 24 hours before the session. Memberships: Cancel at least 7 days before renewal. Coach-Initiated Changes: If the coach cancels for any reason, the session will be rescheduled. Holidays/Coach Absence: Clients will be notified at least 7 days in advance of coach holidays or professional commitments. Weather Policy (Outdoor Sessions): Sessions may be canceled or rescheduled due to extreme weather (storms, heavy rain, high winds). Clients will be notified promptly; canceled sessions will be rescheduled. Refunds are not offered. Special Circumstances: Serious illness or emergencies may be reviewed individually. Bring your own racket and wear proper sports attire; tennis shoes with non-marking soles are required. Sessions start and end on time. Late arrivals may reduce training time. The coach may adjust or stop a session if safety or health concerns arise. Ensure medical fitness and inform the coach of any relevant issues. Participation is at your own risk.

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